FAQ

STANDARD PRODUCTION TIME

7-12 WORKING DAYS

RUSH SERVICES

AVAILABLE UPON REQUEST

OVERRUNS CHARGES?

NO WAY JOSE! EXACT AMOUNT ORDERED.  ALTHOUGH WE SEND OVERS TO THE DISTRIBUTOR FOR THEIR RECORDS AND SAMPLES.

FREE CUSTOM CARD?

YES! YOU HAVE A CHOICE ON WHAT CARD YOU WANT.  4/4 PRINTING. 14PT STOCK (NOT THAT FLIMSY STUFF YOU GET FROM THE OTHER GUYS). HIGH GLOSS AND ECO-FRIENDLY

POLICY FOR CANCELING

YOU MAY CANCEL, BUT WE WILL HAVE TO BILL FOR WORK THAT WAS DONE.

WHAT KIND OF CUSTOM CARDS DO YOU OFFER?

DIRECT MAILERS, PERFS, SLITS, HANGERS, TRI-FOLDS, SPECIAL SHAPES, BOTTLE HANGERS..AND THE LIST GOES ON AND ON...

CUSTOMIZATION

ITS WHAT WE DO! WE DON'T DO STOCK CARDS.  WE WOULDN'T CHEAT YOU OUT OF SUCH CREATIVITY. YOUR CLIENTS WILL APPRECIATE IT

ARTWORK AND PROOFS

DIGITAL PROOFS WILL BE SENT OUT FOR EVERY ORDER TO BE APPROVED. WE DO NOT CHARGE FOR CHANGES!

USA?

100% WE SHIP OUT OF DFW, TEXAS.  MANY PLACES ARE 1 BUSINESS DAY SHIPPING.

SAMPLES?

ALWAYS FREE! WE CAN MAIL THEM OR USE YOUR SHIPPER NUMBER FOR TRACKING AND FASTER TRAVEL.

FILE FORMATS FOR ART?

.AI, .EPS, .PDF, AND HIGH RES .JPEG

INDIVIDUAL CELLO BAGGING?

ABSOLUTELY. THERE IS A SLIGHT UPCHARGE ON THE PLUSWIPE.  CLINGWIPES COME STANDARD WITH AN INDIVIDUAL CELLO BAG.

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